I cannot find downloadable scanning software for this MFP. It is installed on one PC but that was three years ago. I have search | 5 replies. Install the product on a network (HP LaserJet CM (fax/photo-card The product provides ppi, bit full-color scanning from the ADF (HP LaserJet. Hi, Our HP Colour Laserjet CM MFP printer has stopped being able to scan to our Windows 7 bit computer. I think the problem may.

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Thanks for marking this as the answer. Scan to a memory card This cm1312nnfi allows you to scan a document and save it to an inserted memory card. Press Start Scan or OK to scan the document to a file. The date and time linked to the newly created file will match the date and time on the device when the scan occurred. The Virtual Agent is currently unavailable.

Several errors occur – the HP software wcan unable to complete the final connection to the printer, showing a dialogue box with the following:.

Delete files on the memory card or use a different card with sufficient available space to continue scanning. Name the default destination, and then click Next. Cancel scan To cancel a scan job, use one of the following procedures. All scanned pages that were previously scanned remain on the memory card.


Could I please get some advice on how to fix this. Europe, Middle East, Africa. Thank you in advance for any help you can provide. If the memory card is corrupt, then the scan is stopped, and an appropriate error message is displayed. The first scanned file is named HP This page requires Javascript. Memory card failures If the memory card is read-only, then the device is unable to scan to it.

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Image File Details The scanned file is saved as a. This thread is locked.

HP Laserjet CM1312MFP Can not scan

Otherwise the flatbed is scanned. OK should indicate the action that you want to accomplish. Asia Pacific and Oceania. If the memory card is removed while scanning tp it, then the scan is stopped.

Send My Scan To A Folder – Hp Color LaserJet CM MFP Series User Manual [Page 7]

To use this feature in Windows, a destination must be programmed in the scan setup before scanning to a destination. Lift the flatbed scanner lid and load the original that is to be scanned face-down on the flatbed scanner with the corner located as indicated by the icon on the scanner.

If the HP Scanning window is displayed, adjust the images as you want, and then click Finish. I think the problem may have tto from the rollover to Windows 10, we scn not keep Windows 10 but restored back to Windows 7.

The following scan settings used are for a default dpi scan:. How satisfied are you with this response? Hope the information provided is helpful.


HP Color LaserJet CM1312 MFP Series User Manual: Send My Scan To A Folder

If there is no card inserted when trying to scan then an appropriate error message is displayed. Place the original in the device. See your browser’s documentation for specific instructions. Since restoration to Windows 7 it now can not.

Select Set up the device to program the Scan Menu button. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

Kumar Replied on July 1, Hi.

Highlight a destination and click the arrow to move to the destinations currently on the dialog box. See the support information for your e-mail program to determine whether or not it is MAPI-compliant. Look for the icons on the device to guide you in proper placement of the original. If you cancel a scan job, remove the original from the flatbed scanner or from the automatic document feeder ADF input tray.

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Repeat for all three destinations.